Exodus Trading Ltd. ("we," "our," or "us") is committed to protecting your privacy and handling your information transparently and responsibly. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal data when you access our website, register for an account, or participate in our programs.
1. Information We Collect
We collect the following categories of information:
1.1. Account Information
- Full name
- Email address
- Username and password
- Contact details
1.2. Identity Verification (KYC/AML Compliance)
- Government-issued identification documents
- Proof of residence (e.g., utility bills, bank statements)
- Other verification data as required by law or internal policies
1.3. Payment Information
- Payment details are collected and processed securely via our third-party payment processors (e.g., Whop).
- We do not store or retain full payment card data on our servers.
1.4. Usage Data
- IP address
- Browser type and version
- Device identifiers and device type
- Access dates and times
- Pages visited and referring URLs
1.5. Communications and Support Data
- Records of correspondence with our team (e.g., support requests, verification inquiries)
2. How We Use Your Information
We may use your personal data for the following purposes:
2.1. Service Delivery and Account Management
- Provide access to our simulated trading programs
- Manage your user account and program participation
- Authenticate your identity and maintain security
2.2. Compliance and Verification
- Comply with applicable laws, regulations, and internal KYC/AML policies
- Prevent, detect, and investigate fraud, abuse, or violations of our Terms of Service
2.3. Communication
- Notify you of important updates, policy changes, and service-related information
- Respond to inquiries or support requests
2.4. Marketing and Promotions
- Send you information about promotions, special offers, or new services (you may opt out at any time)
2.5. Analytics and Improvements
- Analyze usage trends and performance
- Improve website functionality, services, and user experience
2.6. Legal and Risk Management
- Enforce our agreements, including the Terms of Service
- Establish, exercise, or defend legal claims
3. Data Sharing and Disclosure
We do not sell your personal information. We may share or disclose your data in the following circumstances:
3.1. Payment Processing
- With payment providers (e.g., Whop) for billing and transaction management
3.2. Regulatory Compliance
- With governmental agencies, regulatory bodies, or law enforcement if required by applicable law, legal process, or to protect our rights
3.3. Service Providers
- With trusted vendors and contractors who assist with operational support (e.g., cloud hosting, CRM systems, analytics tools), subject to contractual obligations to protect your information
3.4. Corporate Transactions
- In connection with a merger, acquisition, or asset sale, your information may be transferred as part of that transaction, in accordance with applicable data protection laws
4. Data Retention
4.1. We retain personal data for as long as reasonably necessary to fulfill the purposes outlined in this policy, including:
- Providing services to you
- Maintaining records to comply with legal, regulatory, and accounting requirements
- Enforcing our Terms of Service
- Resolving disputes
4.2. KYC and identity verification records are retained for the duration required by applicable laws and internal compliance protocols.
5. Data Security
We implement reasonable technical and organizational measures to secure your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet-based system can be guaranteed 100% secure. You acknowledge and accept this inherent risk.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your information (subject to legal and operational limitations)
- Object to or restrict certain processing
- Withdraw consent for marketing communications at any time
To exercise your rights, please contact us at:
📧 support@exodus.com
We may require verification of your identity before processing any request.
7. International Transfers
Your personal data may be processed or stored in jurisdictions outside your country of residence, which may have different data protection laws. By using our services, you consent to such transfers in compliance with applicable law.
8. Children's Privacy
Our services are intended only for individuals over the age of 18. We do not knowingly collect personal data from minors. If you believe we have collected data from a child, please contact us immediately, and we will take appropriate steps to remove the information.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, you may contact us at:
Exodus Trading Ltd. – Privacy Compliance
📧 support@exodus.com
By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.
Last updated: December 2nd, 2025